Pentagon Federal Credit Union: Your Trusted Financial Partner - Serving Military Members and Families

About Pentagon Federal Credit Union

Pentagon Federal Credit Union (PenFed) is a not-for-profit financial institution dedicated to serving the financial needs of military members, Department of Defense civilians, and their families. Established in 1935, PenFed has grown to become one of the largest credit unions in the United States, with over 3.3 million members and assets exceeding $35 billion.

PenFed's mission is to provide its members with exceptional financial services, competitive rates, and outstanding customer service. The credit union's commitment to its members is evident in its wide range of financial products and services, including:

• Checking and savings accounts
• Mortgages and home equity loans
• Auto loans and leases
• Credit cards
• Personal loans
• Investment services
• Insurance products
• And more

Membership Eligibility

PenFed's membership is open to a wide range of individuals, including:

• Active duty, retired, and former members of the U.S. military
• Department of Defense civilians
• Family members of eligible members
• Employees of select companies and organizations

If you're unsure about your eligibility, you can easily check online or contact PenFed directly for more information.

Banking Made Easy

PenFed offers a variety of convenient banking options to meet your needs, including:

• Online Banking: Manage your accounts, transfer funds, pay bills, and more from anywhere with internet access.
• Mobile Banking: Access your accounts, deposit checks, and track your spending, all through your mobile device.
• ATM Network: Enjoy fee-free access to thousands of ATMs nationwide.
• Branch Network: Visit one of PenFed's conveniently located branches for in-person service.

Exceptional Customer Service

PenFed is committed to providing exceptional customer service to all its members. The credit union offers a variety of resources to help you manage your finances, including:

• 24/7 Customer Support: Reach out to PenFed's customer service team anytime, day or night, via phone, email, or chat.
• Financial Education Resources: Access a wealth of educational materials and tools on topics such as budgeting, saving, and investing.
• Personalized Financial Advice: Work with a PenFed financial advisor to develop a financial plan that meets your unique needs.

Benefits of Joining PenFed

There are many advantages to joining PenFed, including:

• Competitive Rates: Enjoy lower interest rates on loans and higher returns on savings.
• Wide Range of Products and Services: Meet all your financial needs with a variety of convenient and affordable options.
• Strong Financial Stability: Rest assured knowing your money is safe and secure with a financially sound institution.
• Member-Focused Approach: PenFed operates as a not-for-profit, ensuring that profits are returned to members in the form of lower rates and better services.
• Dedicated to Serving Military Members and Families: PenFed understands the unique financial needs of military members and their families, providing tailored solutions and support.

Joining PenFed

Joining PenFed is easy and convenient. You can open an account online, by phone, or at a branch location. Simply visit PenFed's website, call their membership hotline, or stop by a branch to begin the process. You'll need to provide some basic information, including your name, address, and Social Security number. Once you've completed the application, you'll be able to start enjoying the benefits of membership.

Testimonials

"I've been a PenFed member for over 10 years and have always been impressed with their customer service and competitive rates. They've helped me achieve my financial goals and have always been there to answer my questions." - John S.

"As a military spouse, I appreciate the convenience and flexibility of PenFed's online and mobile banking options. It makes managing my finances so much easier, especially when we're moving frequently." - Sarah W.

"I highly recommend PenFed to anyone looking for a reliable and trustworthy financial institution. They've made a significant difference in my financial life." - Michael B.

Contact Information

Pentagon Federal Credit Union

800-247-5626

www.penfed.org